Refund Policy
Last updated: September 18, 2026
PUMP is operated by Paddle. We want you to be happy with PUMP Premium, so we offer a straightforward money-back guarantee.
30-day money-back guarantee
If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or reply to the receipt email you received after purchase. You can also find your purchase reference on your profile page.
What happens after a refund
Once a refund is processed, the purchase amount is returned to your original payment method and PUMP Premium access on your account is removed. Refunds are handled under Paddle's Refund Policy.